How basebuild handles personal data.

Effective date: February 17, 2026. This policy explains how basebuild collects, uses, and protects information for cloud and self-hosted users.

1. Information We Collect

Account details such as name, work email, and organization.
Product usage data, logs, device/browser metadata, and diagnostics.
Workspace content you create, including databases, apps, and automations.
Support and billing information when you contact us or purchase plans.

2. How We Use Information

Provide, secure, and improve the basebuild platform.
Operate AI-assisted features and automations requested by users.
Respond to support requests and service communications.
Meet legal, compliance, and contractual obligations.

3. Sharing and Subprocessors

We do not sell personal data. We share data with infrastructure, analytics, payment, and support providers only as needed to deliver the service, under contractual protections.

4. Data Retention and Security

We retain data for active accounts and for legitimate business or legal requirements. Technical and organizational controls are designed to support GDPR, HIPAA, and SOC 2 aligned security programs.

5. Your Choices and Rights

Access, correct, export, or delete account data, subject to legal limits.
Manage cookies and communication preferences where available.
For self-hosted deployments, your organization controls your data environment.

6. Contact

For privacy questions or requests, contact your basebuild administrator or the basebuild support channel listed in your workspace agreement.